How to text to give
Text-to-Give lets you give using a simple text message. There's no app to download and setup is easy. Donations given via Text-to-Give are just like any other donation in the system. It's just a faster way to give. In this video, Justin will show you how easy it is to give using a text message.
Designating Funds:
You can also indicate a more specific fund by appending the fund name like this: "$5 missions".
Split-fund donations also work with Text-to-Give. Example: "$5 missions $6 general" or "$5 to missions and $6 to general."
Funds available over text to give:
- General
- Missions
You can also indicate a more specific fund by appending the fund name like this: "$5 missions".
Split-fund donations also work with Text-to-Give. Example: "$5 missions $6 general" or "$5 to missions and $6 to general."
Funds available over text to give:
- General
- Missions
Special Keywords:
Relevant keyword triggers are communicated when you give or take other actions. The following keywords are available:
REFUND - Donors can issue this command within 30 minutes of donating to initiate an automatic refund. This isn't a cancellation, it's an actual refund,
MISTAKE - Because ACH donations take so long (and can't be refunded until they settle in the bank system) the normal REFUND keyword doesn't work when you use a bank account as your text-to-give payment method. Instead, you can use the MISTAKE keyword. This keyword will cancel the donation before it enters the banking system. When a donation is cancelled this way, it's like it never happened.
STOP/START - The STOP command immediately deactivates text-to-give for the sender. The START command will re-enable text-to-give for the sender.
Relevant keyword triggers are communicated when you give or take other actions. The following keywords are available:
REFUND - Donors can issue this command within 30 minutes of donating to initiate an automatic refund. This isn't a cancellation, it's an actual refund,
MISTAKE - Because ACH donations take so long (and can't be refunded until they settle in the bank system) the normal REFUND keyword doesn't work when you use a bank account as your text-to-give payment method. Instead, you can use the MISTAKE keyword. This keyword will cancel the donation before it enters the banking system. When a donation is cancelled this way, it's like it never happened.
STOP/START - The STOP command immediately deactivates text-to-give for the sender. The START command will re-enable text-to-give for the sender.